Refund policy
Return & Refund Policy — Redline Carbon
Built to order for your car
Every Redline Carbon steering wheel is built to order around the vehicle details you give us at checkout (year, make, model and options). Because each wheel is made specifically for your car, we can't accept returns for change of mind or style preference.
Fitment guarantee
If your wheel doesn't fit the vehicle you listed on your order, we'll make it right. Contact us within 14 days of delivery at redlinecarbonbuisness@gmail.com with your order number and photos of the fitment issue. The wheel must be uninstalled, unmodified and in its original packaging. Once we receive and inspect it, we'll either build you a replacement that fits or issue a full refund to your original payment method.
This guarantee covers the vehicle details provided on your order. If the details given at checkout were incorrect, contact us and we'll work with you on a solution.
Damaged in transit
If your wheel arrives damaged, email us within 48 hours of delivery with your order number and photos of the wheel and packaging, and we'll arrange a repair or replacement.
90-day warranty
Every wheel is covered by a 90-day warranty from the delivery date against defects in materials and workmanship. The warranty doesn't cover normal wear, damage from improper installation, accidents, or modifications. To make a claim, email us with your order number and photos, and we'll repair or replace the wheel.
Refunds
Approved refunds are issued to your original payment method. Your bank or card issuer may take several business days to post the refund.
Questions?
Email redlinecarbonbuisness@gmail.com. We reply within 24–48 hours.